Guernsey Water Annual Report 2016 annualreport2016 27 Guernsey Water 2016 Annual Report WHO’S WHO? Chris joined Guernsey Water in 2007 bringing a wide range of experience from dairy, retail, motor Industries and the Royal Air Force. He oversaw the successful centralisation of Guernsey Water to the St Andrew’s reservoir site and introduction of the wastewater charge in 2011. He is responsible for ensuring all 25,000 of our customers receive a high quality service with billing or account queries. He also oversees the organisation’s finances and administration. Jon is a chartered engineer with over 15 years’ experience across operations and asset management in the water industry. He joined Guernsey Water in 2011 from Anglian Water. As operations manager, Jon oversees the operation and performance of all of Guernsey Water’s clean and wastewater assets – this ensures that Guernsey Water is able to provide a resilient, high quality service to its customers 24 hours a day. Andrew joined Guernsey Water in December 2015 and was appointed to his current position in May 2016. He was previously Chief Operating Officer for the Channel Islands Securities Exchange; a position he held for over 15 years. Andrew is a Chartered Accountant and a member of the Institute of Directors and is responsible for all financial aspects of Guernsey Water. Chris Hall Customer Services Manager Jon Holt Operations Manager Andrew Morton Senior Finance Manager